Meet Alora.
Your AI, already at work.
Built into Backyou, Alora supports your team’s daily tasks, from incoming emails to sales decisions.
01 · AI Email Agent
From incoming email to an enquiry ready to handle.
AI Email Agent reads incoming emails, recognises the client and turns the information into a structured enquiry in Backyou. Your team has the essentials to prepare a response.
- Identify the client and their company.
- Capture dates, attendees and services.
- Find the enquiry in Backyou without re-entering it.
✉ From: Camille Martin · Atelier Horizon
Team meeting · 24 people
Hello, we are looking for a hotel for our team meeting from 12 to 14 November, with 24 rooms, a meeting room and lunches. Could you send us a proposal?
Contact recognised · Atelier Horizon
Alora identifiedFrom email to opportunity, without rekeying
- Email received
The enquiry arrives in your inbox.
- Client detected
The contact and their company are recognised.
- Enquiry created
Dates, attendees and services are structured.
- Priority identified
Scoring helps organise your follow-up.
Workflow illustration · fictional data
02 · AI Recommendation Engine
Your ally in revenue management.
Should you quote for this group? AI Recommendation Engine gives the file a score out of 5 and helps assess its value in the context of your business.
- A score displayed next to the file name.
- Analysis that considers other enquiries and availability.
- A radar chart to inform your decision.
Atelier Horizon
4.6/ 5New leadAlora’s analysis, inside your file
This enquiry shows good revenue potential. Availability allows you to accommodate the group on the requested dates. Among the other files for this period, no identified competing enquiry justifies holding this capacity. Preparing a quote looks worthwhile, taking into account the expected revenue from rooms, the meeting space and catering.
- Availability4.5
- Revenue potential4.8
- Other enquiries3.8
- Stay dates4.3
- Services4.6
Fictional example · illustrative axes and values
Workflow illustration · fictional data
03 · AI Copilot
Ask. Alora helps you move forward.
AI Copilot assists with everyday tasks directly in Backyou. Ask a question or describe an action in natural language, just as you would with a colleague.
- Find files that need attention.
- Prepare client follow-up reminders.
- Stay in control of the proposed actions.
AI Copilot
Your assistant for everyday tasks
I found 3 enquiries with no activity in the last 15 days. I’m preparing a follow-up reminder for each:
Reminder preview
- Taskassigned to Alex Martinlinked to Atelier HorizonTomorrow
Contact the client again
- Taskassigned to Alex Martinlinked to Maison StudioTomorrow
Contact the client again
- Taskassigned to Alex Martinlinked to Collectif NordTomorrow
Contact the client again
Reminders ready to create · awaiting confirmation
Workflow illustration · fictional data
You might be wondering.
Do I need a Septeo PMS?
No. Backyou also serves properties using other PMS solutions. Available integrations and their scope should be checked for your setup.
Is Alora built into Backyou?
Yes. The email agent, enquiry scoring and copilot are part of Alora, Backyou’s built-in AI. Included features will be specified for each plan.
How do I get a quote?
Contact our team to discuss your property and your needs. Your quote will take into account the plan, number of rooms, meeting space and hotel category.
Can I manage several hotels?
Yes. Central Desk provides a bespoke setup for hotel groups with a central sales team.
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